Operator Guide

Welcome to the RiskFlow Operator Guide. This section is for users responsible for configuring, managing, and operating the RiskFlow platform — including MSP admins, Org admins, support staff, and platform owners.

These docs focus on practical usage of the platform, not internal development.

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What You'll Find

Entity Types

Understand the platform's architecture:

• MSPs and Organizations
• Vendors and Internal Users

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Access Control

How permissions and roles work:

• Role Management
• Authentication & Invitation Flows

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Project Modules

Each organization can create projects under compliance frameworks like HIPAA:

• Framework Overview
• Security Risk Assessment (SRA)
• Business Associate Agreements (BAA)
• Policies and Procedures (PnP)

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Core Pages

UI pages all teams interact with:

• Dashboard
• Team Page
• Settings
• Tenants Page (MSP-only)

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Owner Tools

Docs for the RiskFlow Owner account:

• Admin Panel

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Miscellaneous

• Billing, Roadmap, and Limitations

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Who Should Use This?

• MSP Super Admins managing tenants and access
• Organization Admins setting up projects and inviting users
• Security/Compliance Analysts reviewing and signing content
• RiskFlow Owner approving first-time registrations
• Support teams guiding users through onboarding

If you're a developer, see Developer Docs instead.

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Need Help?

Have questions or need assistance? Contact the RiskFlow Ops Team at shloimy@withriskflow.com.